This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, application or mobile application (collectively referred to as the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

In this Policy, "Flyerr", "we", "our" and/or "us" means Flyerr Digital Private Limited.

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1. Information We Collect

User-Provided Information:

1. When you register for an account, we collect information such as

   • your name, address, email address, phone number and other contact details;

   • your birth date and gender;

   • your location and the location where you are interested in performing tasks; and

   • your occupation, work experience, resume, qualifications, education, post tasks, earn money preferences, skillset, interests and other information relevant for your fitness for tasks.

   • your credit card and account details, which are processed by a third-party service provider that handles payments for us;

   • In circumstances where the above information is not provided to us, we may be unable to provide the Services to you and carry out our contractual obligations with you.

2. If you choose to create a profile, we may collect additional information, such as your profile picture and a brief description.

3. If you register in certain countries, we may provide you with the option to enhance your Flyerr user profile by uploading a photo or video to be associated with your Flyerr user ID. This additional information aims to personalize your experience on our platform.

   It is your responsibility to ensure that your personal details are accurate and current. If there are any changes to your information, such as contact details or profile images, kindly update your Flyerr account promptly. This helps us maintain complete, accurate, and up-to-date records, ensuring the effectiveness of our service and communication.

4. Device Information: We may collect information about the device you use to access our Service, including device type, operating system, and browser information.

5. Flyerr may collect and store the following information from your internet browser and computer, utilizing technologies like cookies, when you engage with the Services:

6. Computer and connection details, including statistics on page views, traffic to and from the Services, referral URL, IP address, unique device ID, browsing history, and web log information.

7. Information about your usage of the Services, encompassing the date and time of your visits, specific areas or pages you explore, the duration of your interaction with the Services, the frequency of your returns, other clickstream or website usage data, and details related to emails you open, forward, or click-through to the Services.

8. If you opt for a location-enabled Flyerr service and grant us permission, we may receive and process information regarding your precise location, such as GPS signals from your mobile device. This information may be collected while the app is active in the foreground or background, and even when it's closed. Various technologies may be employed to verify your location. Additionally, when using the Services, we may make general inferences about your device's location and the geographic regions our users originate from; for instance, your IP address may provide a general indication of your geographic region.

9. Requestor and Flyerr partner Information:

10. When you post a service request as a Requestor, or submit a quote as a Flyerr partner, we collect relevant information about the service requested, quotes submitted, and other details necessary for the transaction.

11. Transaction Information:

12. When you use our Service to make or receive payments, we collect information about the transaction, including payment details, to facilitate the escrow process.

13. Usage Information:

14. We collect information about how you use our Service, such as the pages you visit, the actions you take, and the time and date of your activities.

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Information sourced from external channels

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In conjunction with the data gathered through your submissions, we also acquire information from specific third-party sources. This includes data linked to your account from social media platforms that you connect to (including but not limited to Facebook, LinkedIn, Twitter, and any other sites you enable from time to time), as well as information from identity verification service providers and other entities within the Flyerr group.

 

To ensure the safety and integrity of our platform, we collaborate with third-party verification providers for police history checks or background assessments on Flyerr partners. Additionally, we may obtain publicly available information such as court decisions.

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Furthermore, there is a possibility of receiving supplemental information about you from third-party sources like data or marketing partners. This information may be amalgamated with existing data we hold about you to enhance our understanding of your profile.

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What others can view about you

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You remain non-anonymous to us when you log into the Services or share any content (including jobs, items for supply, bids, comments, or feedback) on the Services or any associated forum.

When you:

• Utilize the Services to post a job or item for supply, place a bid, comment on a bid, or provide feedback on other users; or

• Engage in communication within a public forum on the Services,

 

Your user ID and all the content you post become visible and searchable by us, and other Flyerr users, and are also accessible to the broader internet audience. We strongly advise exercising caution and discretion when posting, urging you to carefully consider whether and what to post or how you choose to identify yourself on the Services.

Flyerr does not exert control over and disclaims any responsibility or liability for, the disclosure or utilization of personal data voluntarily posted by you in publicly accessible Services areas.

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2. Sharing of Information

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Flyerr may disclose the information we collect from you in the following ways:

1. Service Providers:

   • We may share your personal data with third-party service providers that support our business, handle verification processes, provide professional or technical support, assist in operating our business and the Services, or manage activities on our behalf.

2. Flyerr Affiliates:

   • Your personal data may be shared with our affiliated companies.

3. Other Third Parties:

   • We may share your personal data with other third parties participating in Flyerr marketing initiatives, either as authorized by you, on an aggregate basis, or with consultants, advisors, and analytics providers to measure and enhance the Services we provide to you. We do not rent, sell, or share your information with non-affiliated third parties for their direct marketing purposes unless we have obtained your permission.

4. Sharing Between Users:

   • Information such as ratings and reviews about you may be shared with other users seeking Flyerrs on the Services.

5. Analytics Partners:

   • Analytics services like Google Analytics may be used to collect and process certain analytics data. These services may also gather information about your use of other websites, apps, and online resources. Learn about Google’s practices here, and opt-out by downloading the Google Analytics opt-out browser add-on here.

6. Legal Matters & Safety:

   • Your personal data may be shared in response to judicial processes, to provide information to law enforcement or regulatory agencies, or in connection with investigations related to public safety, as permitted or required by law. Additionally, sharing may occur if there is a suspected violation of our Terms and Conditions, our rights, or the rights of any third party.

7. Sale or Transfer of Business or Assets:

   • In the event of a sale, merger, disposal, insolvency, bankruptcy, or receivership of Flyerr or any of its businesses, your personal data may be one of the assets sold or merged in connection with the transaction.

8. With Your Permission:

   • We may share your personal data with any other third party with your consent or as necessary to deliver a service you have requested.

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3. Cookies and Similar Technologies

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Flyerr utilizes cookies and comparable tracking technologies for various purposes, enhancing your experience and improving our services. This includes accessing your information upon sign-in, tracking preferences, delivering personalized content, reporting on Flyerr’s user base, and overall service enhancement. We also employ cookies or anonymous identifiers when interacting with affiliate service providers, like integrating your Flyerr account with your Facebook profile.

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We deploy the following types of cookies and similar technologies:

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Strictly Necessary Cookies

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Essential for the operation of the Services, these technologies grant you access to our website, services, and mobile app. They identify irregular site behaviour, prevent fraudulent activity, and improve security. Moreover, they enable you to utilize functions such as saved searches.

Please be aware that altering your internet browser settings to block or restrict these cookies may impact the intended functionality of the Services. While you may still access the Services with disabled cookies, certain features may not work optimally on your device.

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Advertising Cookies

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First-party or third-party cookies and similar technologies may be used to deliver content, including ads relevant to your interests. This involves assessing the usefulness of delivered advertisements and content, such as tracking whether you've interacted with an advertisement.

You can opt to reject first-party advertising cookies and similar technologies through your browser settings. To understand more about using cookies or other technologies for relevant advertising and to control or opt out of data collection by third-party tools, visit here

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Functionality Cookies

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Enhancing functionality during access or use of the Services, these cookies and technologies identify you upon signing in, maintain your sign-in status during browsing, and track specified preferences, interests, or past items viewed. This contributes to an improved presentation of content on our website and mobile app.

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Browser and System Controls

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You have the option to set your browser or operating system to limit tracking or decline cookies, but this may affect your ability to use certain features requiring such cookies. Please check your browser or operating system's settings or help section to learn more about managing cookies and tracking.

To prevent your data from being used by Google Analytics, use the Google Analytics opt-out browser add-on available here, and manage your Google accounts here.

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Performance Analytics Cookies

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We use cookies and similar technologies to assess the performance of the Services, helping us understand user interactions and preferences. This information aids in content and layout improvements and allows us to analyse visitor numbers and feature popularity.

 

4. Security

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Your account security is maintained through a password to safeguard your privacy and enhance security measures. While we implement reasonable steps to protect your personal data against unauthorized access, use, and disclosure, it is important to note that absolute security cannot be guaranteed. Our systems may not be entirely immune to third-party interception or impervious to viruses.

We cannot provide a guarantee that information transmitted from your computer to us over the Internet will be shielded by encryption (encoding software). Consequently, we do not warrant the security or privacy of your personal data, including payment and account details. Transmitting your personal data to us is done at your own risk.

You bear the responsibility for ensuring the security of your passwords and/or account information. We strongly encourage you to be diligent in maintaining the confidentiality of your account credentials.

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5. Third parties

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The Services may include links to websites operated by third parties, including our valued affiliate service providers and advertisers, or offer services sourced from third parties, such as verification services provided by third-party verification providers. When you follow a link to these websites or use services from third-party providers via the Services that require you to directly provide personal data (e.g., third-party verification providers), please be aware that these entities maintain their own privacy policies.

If you choose to link to another site using the Services or utilize a service obtained from a third-party service provider via the Services, you will be governed by that site's or third party's terms and conditions of use, privacy policy, and security statement. We strongly recommend reviewing these policies before disclosing any of your personal data on such sites.

Flyerr does not have control over, and disclaims responsibility or liability for, the privacy policies and use of personal data by any party other than Flyerr. This includes any user of the Services, the operators of linked websites, or third-party service providers to whom you directly provide your personal data, including sensitive information if relevant.

 

6. Retention

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We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law

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7. Children’s privacy

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We do not intentionally gather, store, or utilize personal data from individuals under the age of 18, and none of the Services are designed for or directed towards children. If you become aware that a child has submitted personal data to us in contravention of this Privacy Policy, please notify us using the contact information provided below.

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8. Your Choices

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You can access and update your account information through the settings in the Flyerr application. You can also opt out of receiving marketing communications by following the instructions in the communications you receive.

 

9. Changes to this Privacy Policy

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We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at support@flyerr.io

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